Identity of the data controller
GG Dis Sàrl, RC B 259933, located at 77 route d'Arlon, L-8311 Capellen, Grand Duchy of Luxembourg, exclusive distributor of The Ne Return brand in Europe.
- Collection of Information
We collect information when you register on our site, when you log in to your account, make a purchase, enter a contest, and/or when you log out. Information collected includes your name, address, e-mail, telephone number, and/or credit card information. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.
2. Use of Information
All the informationwe collect from you may be used to:
- Manage the commercial relationship between GG Dis Sàrl and the customer (including operations relating to orders, deliveries and returns, transactions, payments and invoices, complaints, etc.)
- Personalise your experience and meet your individual needs
-Provide personalised advertising content
-Improve our website
-Improve customer service and support needs
-Contact you by e-mail
-Administer a competition, promotion or survey
-Conduct audience measurement statistics and marketing research
3. Data retention period
The Net Return keeps the data for a period of 5 years from the end of the relationship with the client or prospect. The period begins either from the last order, the last connection to the customer account, the last call to customer service, or the sending of an email to customer service. At the end of this period, the data of the customer or prospect will be made anonymous. Nevertheless, information that makes it possible to establish proof of a right or a contract, or that is kept in order to comply with a legal obligation, may be archived in accordance with the legal provisions in force.
4. Online Business Privacy
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than what is necessary to respond to a request and/or transaction, such as shipping an order
5. Disclosure to Third Parties
We do not sell, trade, or transfer your personally identifiable information to third parties.
6. Information Protection
We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
- Deletion of cookies
The user may at any time disable cookies stored on his terminal. To do so, he simply needs to select the appropriate settings in his browser. However, this deactivation will have the consequence of preventing access to certain functionalities of the site allowing the user to personnalise the services offered by GG Dis Sàrl.
The user has the right to access, rectify and delete data concerning him/her. The user can expressly oppose the processing of his personal data. To do so, he simply needs to contact our customer service: firstname.lastname@example.org.
The user can also modify his personal data from the customer area.